Ticketing#
Helpdesk, bug and issue tracking software to help the tracking of user requests, bugs and missing features.
Software#
This page lists all projects in this category. Use the index of all projects, the sidebar, or click on tags to browse other categories.
Bugzilla#
General-purpose bugtracker and testing tool originally developed and used by the Mozilla project.
Forgejo#
A lightweight software forge focused on scaling, federation, and privacy (fork of Gitea).
Frappe Helpdesk#
Helpdesk software which helps you streamline your company’s support, offers an easy setup, clean user interface, and automation tools to resolve customer queries efficiently.
FreeScout#
Email-based customer support application, help desk and shared mailbox (alternative to Zendesk and Help Scout).
GlitchTip#
Error tracking app to collect errors reported by your app.
ITFlow#
Client IT documentation, ticketing, invoicing and accounting for MSPs (Managed Service Providers).
MantisBT#
Bug tracker, fits best for software development.
OTOBO#
Flexible web-based ticketing system used for customer service, help desk, IT service management.
Request Tracker#
Enterprise-grade issue tracking system.
Roundup Issue Tracker#
Simple-to-use and -install issue tracking system with command-line, web, REST, XML-RPC, and e-mail interfaces. Designed with flexibility in mind - not just another bug tracker.
Zammad#
Easy to use but powerful open-source support and ticketing system.