Ticketing#

Helpdesk, bug and issue tracking software to help the tracking of user requests, bugs and missing features.


Software#

This page lists all projects in this category. Use the index of all projects, the sidebar, or click on tags to browse other categories.


Bugzilla#

General-purpose bugtracker and testing tool originally developed and used by the Mozilla project.

Website Source Code

★731 2024-09-24 Perl MPL-2.0

Ticketing


Forgejo#

A lightweight software forge focused on scaling, federation, and privacy (fork of Gitea).

Website Source Code Clients Demo

★? ? Docker Go MIT

Software Development - Project Management Ticketing


Frappe Helpdesk#

Helpdesk software which helps you streamline your company’s support, offers an easy setup, clean user interface, and automation tools to resolve customer queries efficiently.

Website Source Code

★2316 2025-04-25 Docker AGPL-3.0

Ticketing


FreeScout#

Email-based customer support application, help desk and shared mailbox (alternative to Zendesk and Help Scout).

Website Source Code Demo

★3443 2025-04-26 PHP Docker AGPL-3.0

Ticketing


GlitchTip#

Error tracking app to collect errors reported by your app.

Website Source Code

★? ? Python Docker K8S MIT

Ticketing


ITFlow#

Client IT documentation, ticketing, invoicing and accounting for MSPs (Managed Service Providers).

Website Source Code Demo

★685 2025-04-21 PHP GPL-3.0

Ticketing


MantisBT#

Self hosted bug tracker, fits best for software development.

Website Source Code Demo

★1695 2025-05-03 PHP GPL-2.0

Ticketing


OTOBO#

Flexible web-based ticketing system used for Customer Service, Help Desk, IT Service Management.

Website Source Code Demo

★289 2025-04-30 Perl Docker GPL-3.0

Ticketing


Request Tracker#

An enterprise-grade issue tracking system.

Website Source Code

★1019 2025-04-29 Perl GPL-2.0

Ticketing


Roundup Issue Tracker#

A simple-to-use and -install issue-tracking system with command-line, web, REST, XML-RPC, and e-mail interfaces. Designed with flexibility in mind - not just another bug tracker.

Website Source Code

★? ? Python Docker MIT ZPL-2.0

Ticketing


Trudesk#

Trudesk is an open-source help desk/ticketing solution.

Website Source Code

★1406 2024-07-24 Nodejs Docker Apache-2.0

Ticketing


Zammad#

Easy to use but powerful open-source support and ticketing system.

Website Source Code

★4803 2025-05-02 Ruby deb AGPL-3.0

Ticketing